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Shipping and Handling
I attempt to ship your order
as soon as possible.
Please allow at least 6-8
weeks for the cover to be made and shipped.
Each cover takes approximately
3 days to complete from scratch, however, there are usually orders on the table before I can get to yours,
not to mention I have been known to need a day to:
heal a broken bone,
to attend a sponcee's funeral,
to order new eyeglasses,
to train my new puppy not to chew
leather,
to help someone move,
to work steps,
go to a convention,
help plan a convention,
visit grandchildren,
and other assorted life tasks.
If you would like
to RUSH an order, that can be arranged for a separate fee of $75.00, and for this fee, I will guarantee it shipped
within 7 days from
date of purchase.
This is for all those wonderful
recovering, procrastinators who need gifts for celebrations, and forget to plan ahead-usually my grandsponcees!
I ship all orders by Priority
Mail,
unless you are in the
Woodstock, Georgia area,
in which case,
I can hand it to you personally,
which I LOVE to do,
so, I can see your face!
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Returns
Customers often ask
what my return policy is.
Of course,
I aim for
complete customer satisfaction.
If you are not completely happy
with your purchase,
I want to hear about it.
If it is a mistake on my part,
such as the cover will not fit
the book,
or the name has been misspelled
-due to my error-
I will redo the cover,
or refund your money.
However,
if the design is not exactly like the picture,
that will not be reason enough for a refund,
as each design may be slightly different.
At times,
covers have issues,
and take on their own personality.
For example,
if a 12 step design ends up
with an error on a certain step,
we might need to ponder
...why that happened...
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